Marketplace Assistant - Remote Position

at Klim Technologies (Anywhere)
Published at Nov 05, 2020

As a fast-growing company, KLIM is looking to expand its reach to new markets and bring our products to more customers.
As a consequence, we have a growing need to efficiently handle different operational processes on several marketplaces.

As a Marketplace Assistant, your role will be to:
=> Process all incoming orders on the many marketplaces that we sell on.
=> Make sure that all orders are fulfilled on time and be responsible for refund and replacement requests, in
collaboration with our customer service agents.
=> Upload and update product listings on the marketplaces (pictures, product descriptions, variations…)
=> Update product prices on the marketplaces twice a week.
=> Collect positive reviews from our customers.
=> Reach out to Seller Support to troubleshoot all issues we might encounter on the marketplaces

You will mainly work with the COO and the Marketplace Manager, but you can expect to work with virtually the whole company, as you will tackle a wide variety of subjects.

TO APPLY PLEASE VISIT KLIM TECHNOLOGIES WEB SITE -> CAREERS -> OPEN APPLICATION

To fit this position you must bring the following skills and behaviours to our team:
=> Fluent in English
=> Organised and rigorous
=> Ability to work on repetitive tasks
=> Own the mentality that “no job is too small”
=> Positive mindset
=> Team player
=> Proficiency with Microsoft Office, including Excel
=> Related degrees or experiences aren’t required. But it would be convenient if you have experience in e-commerce, online marketing, or equivalent

Personal Qualities Needed

Autonomous, Reliable, Organised and Hardworking
You are a Doer but who also you have the ability to analyse the work being done to improve it / make it more efficient
Ability to quickly learn and work with the new systems and software

TO APPLY PLEASE VISIT KLIM TECHNOLOGIES WEB SITE -> CAREERS -> OPEN APPLICATION

Responsibilities will include:
=> Manually process and fulfil all orders on the marketplaces.
=> Contact customers in order to retrieve positive reviews from them.
=> Upload and update product listings on the marketplaces.
=> Update product prices every time a price change is decided internally.
=> Provide simple reports to assist the COO and CFO (i.e. order reports)
=> Assisting the Sales & Operations team on a wide variety of subjects (market research, logistics, sales)

Location
We’re remote first, so skip the commute.

Compensation
=> 30 000PHP per month
=> 20 days of paid holiday, and there is a paternity and maternity scheme in place
=> Aggressive pay-rise policy: twice per year, so 1 every 6 months (upwards of 5% at each pay rise + cash bonus)
=> A yearly bonus based on company’s performance
=> Discretionary budget to cover for your IT & Learning expenses, and gifts for your friends and family
=> The full catalogue of KLIM products

Working Hours
There is no fixed schedule. You can expect a 35-hours weekly workload.

TO APPLY PLEASE VISIT KLIM TECHNOLOGIES WEB SITE -> CAREERS -> OPEN APPLICATION

Bonus
Once a year there will be a company retreat, most likely on a South East Asian island or in Europe, all expenses (accommodation, flights, activities, etc.) will be paid for.
Due to the current COVID-19 restrictions this policy may be affected.

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Published at Nov 05, 2020
Viewed: 4159 times