Mandarin-malay Customer Support Associate
at
J-k Network Services
in Makati City
Published at Feb 01, 2022
This job post has already expired.
Jobs posted 60 days ago are considered expired.
Jobs posted 60 days ago are considered expired.
Position : Mandarin-Malay Customer Support Associate
Industry : Online Gaming
Salary : Highly Negotiable
Schedule : Shifting
Location : Makati City
Work Set-up : WORK ON SITE - Free Accommodation for EXPAT only
Benefits:
• Medical Insurance
• Life Insurance
• Sick Leave
• Vacation Leave
• Competitive compensation based on market norms
• Visa Processing
• Other Allowances
Requirements:
• Local Applicants: Bachelor’s Degree Graduate
• Expat: Open for Diploma Graduates
• Amenable for work on site and shifting (Mostly at night)
• Highly proficient in Mandarin and English
•
Responsibilities:
• Handling and replying to customer inquiries through email, phone and a live clients
• Maintaining customer relations
• Providing feedback to Supervisor/Head on customer's needs/feedbacks
• Preparing and generating reports/relating customer's queries
• Data entries of event results in the systems
• And all other task assigned by the Supervisor/Head of the Department
Recruitment Process (Can do Remote Interviews):
• Resume screening
• Initial Interview (HR Interview) via Skype
• Language Assessment (Translation Exam)
• Hiring Manager's Interview (Skype)
• Job Offer
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