Mandarin Client Relations Specialist

at J-k Network Services in Ortigas, Pasig City
Published at Feb 19, 2022

Company Profile: A multinational BPO company provides customer service support for the clients located in the US.

Position: Mandarin Client Relations Specialist
Location: Ortigas, Pasig City
Schedule: Graveyard Shift with 2 days off a week or Dayshift 5am - 11am
Work Set-Up: Work On Site / Work From Home
Industry: BPO Company
Salary: P85,000 - P110,000

Benefits:
• Attendance Bonus
• HMO upon regularization
• Life insurance coverage of 300K upon regularization
• 15 PTO credits, 10 unused PTO credits convertible to cash after the end of year
• Government Mandated Benefits
• Negotiable to work from home set up

REQUIREMENTS:
• Bachelor Degree of any courses and open for Undergraduate
• Can speak, read and type Mandarin Language ( Simplified Chinese)
• Work experience in Mandarin Customer Service is an advantage but not required
• Preferably with 6 months -1 year experience in CSR
• Willing to work in Pasig
• Willing to work on a Shifting Schedule
• 42 years old below

JOB DESCRIPTION:
• Responsible in taking the orders of American customer via call
• Interpret the orders to Chinese high-end restaurant in the USA
• List and collect orders from American who want to eat authentic Chinese dishes
• Ensure to provide Customer satisfaction, retention and giving excellent service
Recruitment Process:
• Initial Interview (Reading and Typing Assessment Simplified)
• Language Interview
• Final Interview
• Job Offer

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Published at Feb 19, 2022
Viewed: 2507 times