Mandarin Senior Hr Specialist

at J-k Network Services in Muntinlupa City
Published at May 18, 2022

Company Profile: This Company is a multinational & global healthcare & pharmaceutical company that gives high-quality services all over the Philippines. The company delivers competitive benefits for employees and competitive services to their consumers

Position: Mandarin Senior HR Specialist
Type of job: Back Office Job
Location: Alabang, Muntinlupa City (Temporary WFH)
Schedule: Dayshift Schedule
Industry: Pharmaceutical Company
Salary: Php 90,000 gross
Benefits: Government Mandated Benefits, 13-month pay, HMO Cards (3 dependents) and Allowances VPR (Company Bonus), Leave Credits, Free Meals and visa processing

REQUIREMENTS:
• Fluency in Mandarin, business-level English proficiency
• Broad knowledge of different HR Systems and Enabling Technologies within Shared Service Organization
• Minimum of 2-years’ experience in different HR functions
• Experience in HR IT platforms, in particular, Success Factors and ticketing tools
• Customer service orientation and Issue resolutions skills
• Experience in the contact center is an advantage

RESPONSIBILITIES:
• Processes incoming queries (either via call or e-mail) from HR professionals and employees and clarifies open questions related to HR services.
• Analyzes process- and system errors and solves and/ or forwards those issues or any other query according to the activity split between HR Direct and 2nd support teams.
• Acts as the first point of contact for the target community for designated HR services within the region.
• Efficiently manages and prioritizes tasks to ensure Service Level Agreements.
• Works according to all relevant SOPs, detailed work instructions, concepts, and ways of working.
• Performs end-user training for HR systems enhancements

RECRUITMENT PROCESS:
• Initial Interview
• TL Interview
• Language Assessment
• Final Interview
• Job Offer

HOW TO APPLY:
Please send your resume to: mandarinjobs@gmail.com
Contact Number: Globe: 09173163761
Email Address: mandarinjobs@gmail.com
Facebook Page: https://www.facebook.com/nihon.hiro.3
Company Website: https://jknetwork-jobs.com/
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Published at May 18, 2022
Viewed: 2464 times