Chat Support • Pure Non-Voice • Hybrid Setup

at Transec BPO Solutions Inc.
Published May 16, 2024
Location 3103 31st Flr. One Corporate Center Meralco Avenue, Ortigas, Pasig City, Pasig City, Philippines
Category Computer / IT  
Job Type Full-time  

Description

WHY JOIN OUR TRANSEC TEAM?

  • HMO with dependent & life insurance
  • Great working environment with work-life balance
  • Fun & engaging company-sponsored

𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗪𝗜𝗟𝗟 𝗗𝗢:

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗪𝗜𝗟𝗟 𝗡𝗘𝗘𝗗:

  • Bachelor’s degree in any field; IT-related course is preferred.
  • Must have at least 1 year of BPO experience handling an international account that is technical in nature.
  • Required experience in handling an account using chat and/or email channels.
  • Must have good writing and speaking skills in English.

Kickstart your application by sending your resume to: careers@transecbpo.com

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